Case Manager

Helping the lives of youth and children… it’s what we do.

Want to help youth and children in challenging circumstances? Consider a career as a case manager.

Case managers advise people in difficult situations to determine what kind of help they need, connect them with services, craft treatment or recovery plans, and keep tabs on progress. They work extensively with individuals in need.

Find out how you can make a difference working as a case manager.

What Does a Case Manager Do?

Conduct assessments, determine eligibility for services, develop individualized case plans, provide access to resources, craft recovery plans, and document progress. Connect clients with support services, including but not limited to educators, counselors, health professionals, community services, and government agencies that provide resources. In some cases, case managers testify in court, investigate allegations of abuse, assess risk factors or need of services. 

Case managers often work with children, youth, families, senior citizens, people with disabilities, addicts, people suffering from mental illness, immigrants, or the homeless. They interact one-on-one with children, youth, parents, families, and a wide variety of service providers, and they are usually employed by public schools, private schools, government programs, or agencies. Case managers may work independently, or they may supervise other case managers in addition to handling their caseload. They may perform home visits or work primarily out of an office.

Engage with people in need through this purposeful career. You’ll go home each night confident you are making the world a better place.

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Steps to Work as a Case Manager

The following are steps you will want to take are you pursue a career as a case manager:

  • Pursue the right education. It is expected that you have taken classes in human services, child development, psychology, counseling, social work, or family services. Most employers expect you to have an associate’s, baccalaureate, advanced degree, or certificate. A graduate degree or certificate in Youth, Family, and Community Sciences equips you with the skills and credentials necessary to succeed in this field.
  • Volunteer. Get involved with local community services that support the demographic you would like to serve. For example, if interested in working with the homeless, volunteer at a homeless shelter. You’ll gain experience and perspective that will help you perform well in your job as a case manager.
  • Work an internship. You’ll make important connections and discover resources that will be invaluable once you are working as a case manager.

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Ready to Get Started?

You already know you want to help parents and children. Get the credentials you need to get hired.

Jumpstart your career as a parent educator with a master’s degree or certificate in Youth, Family, and Community Sciences from NC State.
Apply Now